Boathouse Restaurant
venue-pict

8331 River Road
Richmond, British Columbia Canada
Restaurant

Edit Business Details

All perspectives 3.0 Mobility perspective 3.0
Accessible with no assistance


2.8 (out of 5)
Accessible with assistance
Reviewed by: Lisa K
Date: Dec 14, 2011
General comments
There is a main level of seating which can be accessed from the front door, but other areas have steps to access them. Washroom is small and awkward
Entrance
3 (out of 5) Accessible with no assistance
At least one door is accessible; No steps, or has a ramp or elevator to enter; Easy open doors; Clear signage.
Venue Pathway
2 (out of 5) Accessible with assistance
Tables/chairs must be moved for wheelchair access or strollers; Dimly-lit.
Main Function
3 (out of 5) Accessible with no assistance
Able to access main features of the venue independently.
Washrooms
2 (out of 5) Accessible with assistance
Users require assistance with doors or access to the toilet area; Fewer than three grab bars in place; Dimly-lit.
Customer Service
4 (out of 5) Better than average
Asks before assisting; Speaks directly to customers with a disability (not to their companion); Pro-actively tries to make customer comfortable.
Final score: 2.8 (out of 5) - Accessible with assistance
3.3 (out of 5)
Accessible with no assistance
Reviewed by: Voice for People with Disabilities
Date: Sep 22, 2011
Entrance
3 (out of 5) Accessible with no assistance
At least one door is accessible; No steps, or has a ramp or elevator to enter; Easy open doors; Clear signage.
Venue Pathway
4 (out of 5) Better than average access
Clear aisles which accommodate the width of a wheelchair; Able to move and turn around in halls and/or between tables; No protruding objects; Low counter at cashier.
Main Function
3 (out of 5) Accessible with no assistance
Able to access main features of the venue independently.
Washrooms
3 (out of 5) Accessible with no assistance
Easy to open or power door(s); No barriers or obstacles to people using wheelchairs to sinks or toilets; three grab bars in place, Well-lit.
Customer Service
0 (out of 5) Not applicable
Not applicable
Final score: 3.3 (out of 5) - Accessible with no assistance

Reviews may contain errors, and may not be complete or current. Use and reliance at user's risk.

Additional Access Information Provided by planat Affiliates

Tourism Richmond

About Richmond, British Columbia, Canada

Richmond residents enjoy the city's flat terrain and a Canada-best life expectancy of 83.4 years. It's no surprise this is one of the world's most accessible cities.

Richmond stores, restaurants, attractions, and hotels make accessibility a priority for people with mobility challenges, including seniors and those with disabilities.

Last edited: Thursday, July 11, 2013

Tourism Vancouver

Tourism Vancouver is committed to ensuring our 1000+ members have access to the Planat rating system to enable them to provide accurate and consistent accessibility information to visitors that may be visiting their place of business. Members of Tourism Vancouver are encouraged to utilize Planat’s Business Profile to showcase their accessibility features, demonstrate commitment to accessibility awareness and empower consumers to make informed decisions on the accessibility of their business.

With an estimated one in eight people worldwide living with a disability, disabled travellers now make up one of the fastest growing tourism markets. In North America alone, people with disabilities spend more than $13 billion each year on travel. Their biggest challenge - finding accessible travel destinations that will meet their special needs and heighten their travel experience.

About Our Venues

Tourism Vancouver has approximately 1,000 member businesses that range from retail locations, hotels, restaurants, visitor activities and attractions. These businesses are committed to ensuring that accessibility is a priority for individuals with mobility challenges, including seniors and those with disabilities.

Last edited: Thursday, August 8, 2013

Accessible Tourism Program - Legacy of 2010 Legacies Now

The 2010 Legacies Now Accessible Tourism Program (2007-2010) was transferred to the Rick Hansen Foundation in 2011 to continue efforts to promote accessibility and inclusion. Through 2010 Legacies Now and its partners a number of tourism-related BC businesses were accessibility rated from a mobility, hearing and sight perspective. To learn more about 2010 Legacies Now, visit www.2010andbeyond.ca. The Rick Hansen Foundation through its programs including planat™, continues to raise awareness of and promote accessibility and inclusion.

About Boathouse Restaurant, Canada, British Columbia, Richmond, 8331 River Road

Parking & Entrance ( 1 of 6 )

Accessible Parking Spaces

  • Is parking provided for customers? yes
  • Is there 1:100 designated spots 3.9 m wide on a level hard surface? yes

Path To Main Entrance

  • Is the path to main entrance 920 mm wide (1.5 m x 1.5 m turns), hard, and barrier free? yes
  • Are all hazards protected, or are there no hazards on the path to the main entrance? yes
  • Is the entrance easy to find or are there clear signs to direct customers? yes

Main Entrance

  • Does the main entrance have 1.5 m 1.5 m landings at the top and bottom of any slope? yes
  • What is the nature of the accessible entrance? Entrance For All

Door

  • Is the door easy to open? yes
  • Is the door at least 810 mm wide? yes

Pathway To Services & Amenities

  • Are paths to services and ammenities 920 mm wide (1.5 m x 1.5 m turns) hard, and barrier free? no
  • Are all hazards protected, or are there no hazards on the path to the amenities? yes
  • Are the amenities easy to find or are there clear signs to direct customers? no

Elevators & Washrooms ( 2 of 6 )

Elevators

  • Are elevators required to get to amenities? no

Washrooms

  • Are washrooms available for the public? yes
  • Is the main door 810 mm wide, easy to open and lock handles? no
  • Is the sink 680 mm high, 750 mm wide and 1200 mm deep with easily operated faucets? no
  • Are there clear signs, that are also tactile, outside the washroom? no
  • Is there a stall? yes
  • Is there a 1.5 m x 1.5 m maneuver space in front of stall? no
  • Is the stall door 760 mm wide, easy to open and lock handles? yes
  • Is there 900 mm clear space beside the toilet and 760 mm in front of toilet? no
  • Is the toilet height between 430-485 mm? yes
  • Is there at least 1 grab bar on the side wall? yes

Business Practices ( 3 of 6 )

Business Practices

  • Are there alternate hearing communication formats available? yes
  • Are there alternate visual communication formats available? yes
  • Do you provide disability awareness training for staff? *info only no
  • Is staff given emergency training that adheres to BC fire codes? no
  • Do you have flashing alarms? no

Transportation ( 4 of 6 )

Taxi, Limousine, Shuttle, Bus

  • Applicable? no

Rental Vehicles

  • Applicable? no

Other Transportation (Rail, Marine, Air)

  • Applicable? no

Attractions & Activities ( 5 of 6 )

Attractions & Activities

  • Applicable? no

General Amenities ( 6 of 6 )

Dining

  • Is there a dining room? yes
  • Are tables available and are they 730 mm high, 680 mm knee clearance and 480 mm deep? yes
  • Are there alternate formats for your menus? yes

Retail

  • Retail businesses available? no

Fitting Rooms

  • Is the fitting room door 760 mm wide with a 1.5m x 1.5m space inside and grab bars? no
  • Follow-up required? no

Last edited: Friday, October 4, 2013