West Coast Suites at UBC
venue-pict

5961 Student Union Blvd
Vancouver, British Columbia Canada
www.ubcconferences.com
Accommodation

All perspectives 3.8 Mobility perspective 3.8 Sight perspective 3.7 Hearing perspective 3.8
Accessible with no assistance

Business Profile done by Venue
Date submitted: Jun 10, 2014
West Coast Suites exterior

A 47 suite hotel located at the Vancouver campus of the University of British Columbia. There are two accessible units available featuring a wheel in shower, widened doorways, and wheel under surfaces. Please request these suites and discuss any assistive equipment that may be required for your stay upon booking.


2.9 / 5
Accessible with assistance
  • No stairs or steps along any routes/paths.
  • No tripping hazzards.
  • No slopes/ramps along route(s)/path(s) more than 8% (1:12).
  • Slopes/ramps more than 5% (1:20).
  • Cross slopes along the route(s) more than 2%.
  • Surface is hard.
  • Hard surface physically patterned.
  • Routes more than 914mm (36") wide.
  • Walking surface does not contain gaps over 13mm (1/2") wide.
  • No gratings running parallel to or part of travel path with more than 6mm (1/4") gaps.
  • Threshold(s) not less than 13mm (1/2") AND beveled at max 45% (1:2).
  • Accessible seating area available along the route(s).
  • Accessible route(s) separate from other users.
  • Signs on the premise(s) high contrast.
  • Signs on the premise(s) use sans serif fonts.
  • Room signage offer tactile information.
  • No areas of refuge for people with disabilities.
  • Emergency exit routes for people with disabilities not clearly indicated.
  • General lighting at least 100lx (100Watts).
3.9 / 5
Accessible with no assistance
Push button automated door available
An accessible, automated door is available alongside the main door. ;

  • Door(s) and entrance widths 856-914 mm (34-36").
  • Less than 1500x1500mm (60"x60") of clear space on both sides of the door(s).
  • Separate accessible entry to accommodate multi-leaf, revolving doors or turnstiles entrance(s).
  • Entrance(s) with two consecutive doors, are separated by 1200m (48") plus width of open door.
  • Door(s) do not require assistance to get through.
  • Accessible automatic door openers along route to door(s).
  • Threshold(s) not less than 13mm (1/2") AND beveled at max 45% (1:2).
  • Automatic door(s) stay open for at least 6 seconds.
3.7 / 5
Accessible with no assistance
  • Less than 1500x1500mm (60"x60") of clear space on both sides of the door.
  • Elevator door(s) at least 914mm (36") wide.
  • Less than 1600x1500mm (64"x60") clear space inside the elevator(s).
  • Elevator door(s) stay open for at least 6 seconds.
  • Elevator door(s) reopen without contact when obstructed.
  • Outside call buttons maximum 1200mm (48") high.
  • Inside buttons maximum more than 1200mm (48") high.
  • Indicators (visual and audible) that the elevator(s) is arriving.
  • Handrails are not round in shape, at a height of 800-920mm (31-36") and have a space of 35-45mm (1 1/4 -1 3/4") between the rail and the wall.
  • Elevator has a light coloured floor.
  • No automatic verbal announcement indicating floor(s) plus indication of up/down.
  • Emergency two-way communication system inside elevator that is activated with an illuminated button.
  • High contrast visual indicator for floor level and direction.
3.9 / 5
Accessible with no assistance
Accessible parking featuring a widened stall on flat terrain is available alongside the West Coast Suites.
  • Accessible parking spot available (minimum of 1:100).
  • More than 1:50 accessible parking spots available.
  • No signage indicating location of accessible parking spot(s).
  • At least 2600mm (102") height clearance to accessible parking spot(s).
  • Parking sign(s) vertically mounted and clearly painted on the parking surface.
  • Parking stall(s) have slopes of more than 2%.
  • Accessible parking spot(s) size at least 3400x5500mm (134x216").
  • Accessible parking spot(s) size is not at least 3700x5500mm (145x216") with aisle space on one side and the back of 2000mm (78").
  • Parking surface firm and stable without any cracks or damage.
  • Clear path to the curb-cut while the vehicle occupies the parking spot(s).
  • Slope of the curb-cut less than 8% (1:12).
  • Safe, marked path of travel from parking spot(s) to the entrance.
  • Distance from the accessible parking to the entrance/key feature 0-25m (0-82').
  • No emergency call buttons.
2.8 / 5
Accessible with assistance
  • Accessible drop-off/pickup area for cars/vans of at least 3700x7200mm (145"x283").
  • Drop-off/pickup area does not have its own curb-cut.
  • Accessible drop-off/pickup area clearly identified.
  • Accessible drop-off/pickup can accommodate buses/shuttles.
  • Drop-off/pickup area not protected from the weather.
  • Drop-off/pickup area surface not firm and stable without any cracks or damage.
4.0 / 5
Better than average access
Wheel under sink with tilted mirror
Unisex washroom with grab bars
A separate accessible, unisex washroom is located near the service counter.;

  • Door(s) to the washroom entrance.
  • Less than 1500mmx1500mm (60"x60") of clear space on both sides of the door.
  • Less than 600mm (24") free space off the latch side of door.
  • Door(s) do not require assistance to get through.
  • Door is heavy, more than five pounds pushing force.
  • Lever door handle.
  • Main entrance door at least 856mm (34") wide.
  • Threshold less than 13mm (1/2") AND beveled at max 50%.
  • Path from door to stall, if turning is required, is at least 1066mm (42") wide.
  • High contrast sightlines on the walls.
2.8 / 5
Accessible with assistance
  • Door at least 856mm (34") wide.
  • Stall has clear inside space of at least 1500x1600mm (60"x64").
  • Door easy to unlock/lock, open/close.
  • Door does not have a self-closer or a D/handle.
  • Grab bar beside the toilet.
  • Grab bar at the back of the toilet.
  • 450mm (17 1/2") clear space in front of the toilet.
  • Toilet seat between 400-460mm (16"-18") high.
  • Toilet flush handle is not automatic.
  • Toilet flush handle is not on the transfer side of the toilet /easy to operate.
  • No emergency alarm available.
  • Toilet paper dispenser is not at 600mm (24") height and located 300mm (12") in front of the leading edge of the toilet.
  • Coat hook more than 1200mm (48") high.
  • Lip of the urinal more than 430mm (17") high.
  • Grab bars not available at urinal(s).
4.4 / 5
Better than average access
  • Path to the sink at least 1066mm (42") wide.
  • Knee clearance at least 710mm (28") underneath the sink.
  • Hot water pipes underneath the sink(s) not insulated.
  • Automatic faucet controls.
  • Soap and towels/dryers within easy reach when sitting.
  • Not hands free soap and towels/dryers.
  • Towel dispenser does not require two hands.
  • Light switch(es) less than 1066mm (42") high.
  • Lighting more than 100lx (approx. 100Watts).
  • No A/C outlet available at 460mm-920mm (18"-36") height.
  • Mirror tilted orthe bottom edge no higher than 914mm (36").
4.1 / 5
Better than average access
The accessible units feature a barrier free layout. The kitchen features lowered appliances, sufficient knee clearance, and lowered switches.;

  • Accessible suites available.
  • No policies restricting service animals, mobility devices or support services.
  • Accessible suites can be guaranteed if available.
  • Choice of different bed sizes in accessible suites.
  • Staff have not received disability awareness training.
  • Adapted equipment available upon request.
4.1 / 5
Better than average access
Low mounted closet bar
The guest room features a low mounted rod in the closet for easy reach.;

  • Suite entrance door at least 856mm (34") wide.
  • Less than 1500x1500mm (60"x60") of clear space on both sides of the door.
  • Less than 600mm (24") free space off the latch side of door.
  • Door(s) do not require assistance to get through (e.g. step, heavy, difficult to handle)?
  • Door is light (one finger to push open).
  • Lever door handle.
  • Door does not easily unlock/lock from inside/outside.
  • Threshold more than 13mm (1/2") AND beveled at max 50%?
  • Peep hole not between 1066-1200mm (42"-44") high.
  • In-suite pathways at least 914mm (36") wide.
  • 1500mm (60") turning radius available in the suite.
  • 1066mm (42") clear space beside one side of the bed.
  • Bed between 450mm-600mm (18"-24") high.
  • Emergency procedures are not posted no higher than 1066mm (42") centreline height.
  • Closet has a low mounted rod within easy reach.
  • Bench for luggage available between 450-600mm (19"-24") height.
3.1 / 5
Accessible with no assistance
Wheel in shower available
Accessible suite's in washroom sink with levered faucet, wheel under sink, and lowered outlet
  • Bathroom entrance door at least 856mm (34") wide.
  • Less than 1500x1500mm (60"x60") of clear space on both sides of the door.
  • Less than 600mm (24") free space off the latch side of door.
  • Door is light, push with one finger.
  • The door handle is a lever.
  • Door does not have a D/handle.
  • No high contrast sightlines on the walls.
  • Lighting more than 100lx (approximately 100Watts).
  • A/C outlet available at 460-920mm (18"-36") height.
  • Mirror tilted or has the bottom edge no higher than 914mm (36").
  • Light switch(es) more than 1066mm (42") high.
  • Emergency alarm not available.
  • Coat hook(s) more than 1200mm (48") high.
2.2 / 5
Accessible with assistance
  • Grab bar beside the toilet.
  • No grab bar at the back of the toilet.
  • 450mm clear space in front of the toilet.
  • Toilet seat between 400-460mm (16"-18") high.
  • Not automatic.
  • On the transfer side of the toilet and easy to operate.
  • Toilet paper dispenser not at 600mm (24") height and not located 300mm (12") in front of the leading edge of the toilet.
3.3 / 5
Accessible with no assistance
  • Path to the sink at least 1066mm (42") wide.
  • Knee clearance of 710mm (28") underneath sink.
  • Hot water pipes underneath the sink(s) are not insulated?
  • Lever faucet controls.
  • Soap and towels/dryers within easy reach when sitting.
  • Not hands free soap and towels/dryers.
3.5 / 5
Accessible with no assistance
The washroom features a barrier free layout, grab bars, sufficient knee clearance, a wheel-in shower, and a folding seated bench.;

  • Roll-in shower.
  • Bench or a folding seat in the shower.
  • Shower entrance at least 920mm (36") wide.
  • Less than 1060x1500mm (42"x60") of interior clear space.
  • Grab bars on the transfer points to the shower.
  • No grab bars on the back wall of the shower.
  • No change bench with height of 450-500mm (18-19.5"), depth of 900mm (35"), length of 1850mm (73").
  • No hand-held shower head with flexible hose of min length 1500mm (60"), no higher than 1200mm (44") above floor.
  • Lever faucet controls.
  • Coat hook more than 1200mm (48") high.
3.5 / 5
Accessible with no assistance
A lowered service counter is located beside the main service counter.;

  • Accessible counter(s).
  • Counter no higher than 860mm (34").
  • Knee clearance of less than 710mm (28").
  • No sharp edges or 90 degree outside corners on or under the counter(s).
  • Accessible counter not identified.
  • No barriers blocking the sightline between customer and staff.
  • No barriers blocking the sightline between customer and retail offerings/services.
  • Iinterac/credit card payment device not within reach when needed.
  • Staff have not received disability awareness training.
  • Assistance from staff available.
4.7 / 5
Better than average access
  • Alarms and security systems have audible and visual signals.
  • No phone in public area equipped with TTY or TTD.
  • Not more than one phone equipped with TTY or TTD.
  • Phone(s) have volume control.
  • Alternate alert accessories available.
  • Printed documents use "easy to read" sans-serif font.
  • No access to assistive listening systems.
2.7 / 5
Accessible with assistance
  • No stairs, steps or tripping hazards created by a heavily patterned floor or glare.
4.2 / 5
Better than average access
  • Guywires, awnings or vegetation do not obstruct any part of the accessible route, path, trail.
  • All tactile signs arefree of protruding objects and door swings.
  • Overhead hazards (clearance less than 2030mm (80"))?
  • Glass doors have visual identifiers to indicate where the door is.
  • Nosings on all stairs or steps are not colour contrasted.
5.0 / 5
Excellent access
  • General lighting at least 100lx (approximately 100Watts).
3.5 / 5
Accessible with no assistance
  • Stairs do not have open risers.
  • Rise of the step less than 180mm (7").
  • Run of the stair less than 280mm (11").
  • Rise and run of the stairs consistent throughout.
  • Nosings do not protrude more than 13mm (1/2").
  • Detectable colour contrast warning surfaces on each step.
  • Steps do not have contrast compared to the pathway and landings.
  • Stairs more than 1066mm (42") wide.
3.6 / 5
Accessible with no assistance
  • Tactile signs are not mounted on the wall beside the latch edge of the door.
  • Tactile signs do not have clear wall area around the sign of at least 75mm (3").
  • Signs indicate direction of travel.

5.0 (out of 5)
Excellent access
Reviewed by: johns
Date: Feb 8, 2012
Entrance
5 (out of 5) Excellent access
All doors for public are accessible; Entry door(s) wide enough for wheelchair; Power operated doors; Level pathway; Covered entrance; Clear signage.
Venue Pathway
5 (out of 5) Excellent access
All public pathways are accessible; Clear aisles which accommodate the width of a wheelchair; Turn around spaces at end of aisle for wheelchairs/strollers; Low counter at cashier; Well-lit pathways; Emergency management features in place to allow evacuation in the case of an emergency.
Main Function
5 (out of 5) Excellent access
All areas, aspects and features of the venue’s main function are accessible; For example: all tables in a restaurant are accessible and for a hotel all rooms are accessible.
Washrooms
5 (out of 5) Excellent access
Separate unisex (family) washroom; Screen walls instead of doors or power operated doors; No barriers or obstacles to sinks or toilets; three grab bars at each toilet; Easy open or power operated door(s); Accessible sink and accessories; No stored items inside washroom (e.g.: janitor supplies); Emergency call button in case of fall or help needed.
Customer Service
0 (out of 5) Not applicable
Not applicable
Final score: 5.0 (out of 5) - Excellent access

Reviews may contain errors, and may not be complete or current. Use and reliance at user's risk.

Additional Access Information Provided by planat Affiliates

Tourism Vancouver

Tourism Vancouver is committed to ensuring our 1000+ members have access to the Planat rating system to enable them to provide accurate and consistent accessibility information to visitors that may be visiting their place of business. Members of Tourism Vancouver are encouraged to utilize Planat’s Business Profile to showcase their accessibility features, demonstrate commitment to accessibility awareness and empower consumers to make informed decisions on the accessibility of their business.

With an estimated one in eight people worldwide living with a disability, disabled travellers now make up one of the fastest growing tourism markets. In North America alone, people with disabilities spend more than $13 billion each year on travel. Their biggest challenge - finding accessible travel destinations that will meet their special needs and heighten their travel experience.

About Our Venues

Tourism Vancouver has approximately 1,000 member businesses that range from retail locations, hotels, restaurants, visitor activities and attractions. These businesses are committed to ensuring that accessibility is a priority for individuals with mobility challenges, including seniors and those with disabilities.

Last edited: Thursday, August 8, 2013

About Vancouver, British Columbia, Canada

Consistently among the top five most livable cities in the world, Vancouver, British Columbia also enjoys a reputation as one of the world's most accessible places in which to visit. Thanks to its progressive transportation systems, innovative housing and recreational opportunities, people of all ages with visual, hearing or mobility impairments can fully enjoy business and leisure time in Vancouver.

Last edited: Thursday, August 8, 2013

Accessible Tourism Program - Legacy of 2010 Legacies Now

The 2010 Legacies Now Accessible Tourism Program (2007-2010) was transferred to the Rick Hansen Foundation in 2011 to continue efforts to promote accessibility and inclusion. Through 2010 Legacies Now and its partners a number of tourism-related BC businesses were accessibility rated from a mobility, hearing and sight perspective. To learn more about 2010 Legacies Now, visit www.2010andbeyond.ca. The Rick Hansen Foundation through its programs including planat™, continues to raise awareness of and promote accessibility and inclusion.

About West Coast Suites at UBC, Canada, British Columbia, Vancouver, 5961 Student Union Blvd

Parking & Entrance ( 1 of 6 )

Accessible Parking Spaces

  • Is parking provided for customers? no
  • Is there 1:100 designated spots 3.9 m wide on a level hard surface? no

Path To Main Entrance

  • Is the path to main entrance 920 mm wide (1.5 m x 1.5 m turns), hard, and barrier free? yes
  • Are all hazards protected, or are there no hazards on the path to the main entrance? no
  • Is the entrance easy to find or are there clear signs to direct customers? no

Main Entrance

  • What is the nature of the accessible entrance? Entrance For All
  • Does the main entrance have 1.5 m 1.5 m landings at the top and bottom of any slope? yes

Door

  • Is the door easy to open? yes
  • Is the door at least 810 mm wide? yes

Public Areas ( 2 of 6 )

Dining Room

  • Is there a dining room? no

Business Center

  • Is there a business center? no

Meeting Room & Recreation Areas ( 3 of 6 )

Meeting Room

  • Are there meeting rooms? yes
  • Are paths to meeting rooms 920 mm wide (1.5 m x 1.5 m turns) hard, level and barrier free, with 810 mm doors? yes
  • Are signs directing people to meeting room clear if required? yes
  • Are all hazards protected, or are there no hazards on the path to meeting room? yes

Recreation Facilities

  • Are there recreation facilities? no

Guest Rooms ( 4 of 6 )

Hallways & Pathways to Accessible Guestrooms

  • Are paths to guest rooms 920 mm wide (1.5 m x 1.5 m turns) hard, level and barrier free? yes
  • Are all hazards protected, or are there no hazards on the path to guest rooms? yes
  • Are signs directing people to guest rooms clear if required? yes

Elevators to Accessible Guestrooms

  • Are elevators required to get to guest rooms? yes
  • Is the elevator 750 mm x 1200 mm with handrails? yes
  • Are there clear signs, also in Braille, at and inside the elevator? yes

Bedrooms

  • Is the accessible room within 10m of the elevator? yes
  • Is the guest room door at least 810 mm wide with a threshold less than 13 mm high? yes
  • Is the guest door easy to open and lock? yes
  • Is there clear floor space of 760 mm wide x 1370 mm beside bed? yes

Bathroom

  • Is the bathroom door 810 mm wide? yes
  • Is there 1.6 m x 1.5 m space inside the bathroom? yes
  • Is the sink 680 mm high, 750 mm wide and 1200 mm deep with easy to operate faucets? yes
  • Is the toilet between 400-460 mm high? yes
  • Is there 900 mm beside the toilet, 760 mm in front and a grab bar on the side wall? yes
  • Is there 750 mm clear space in front of the tub? yes
  • Are there handheld nozzles? yes
  • Is there a grab bar in the tub? yes

Public Washrooms ( 5 of 6 )

Public Washrooms

  • Is there a washroom available for the public? yes

External Door

  • Is the main door 810 mm wide, easy to open? yes
  • Is there a stall? yes
  • Is there a 1.5 m x 1.5 m maneuver space in front of stall? yes
  • Is the stall door 760 mm wide, easy to open and lock handles? yes

General

  • Are there clear signs, also in Braille, outside the washroom? no
  • Is there 1.6 m x 1.5 m space inside washroom with 900 mm beside the toilet, 760 mm in front of toilet? yes
  • Is the sink 680 mm high, 750 mm wide and 1200 mm deep with easily operated faucets? yes
  • Is the toilet height between 400-460 mm? yes
  • Is there at least 1 grab bar on the side wall? yes

Other Questions ( 6 of 6 )

Questions For Staff

  • Are there bed lifts available? *info only yes
  • Are there transfer seats for the tub? *info only yes
  • Are there roll-in showers available? *info only yes
  • Are there alternate hearing communication formats available? yes
  • Are there alternate visual communication formats available? yes
  • Do you have an accessible website? *info only no
  • Is staff given emergency training that adheres to BC fire codes? yes
  • Do you have flashing alarms? no
  • Do you have inclusive hiring practices? *info only yes
  • Do you provide disability awareness training for staff? *info only yes

Last edited: Monday, October 7, 2013