Hilton Whistler Resort & Spa
venue-pict

4050 Whistler Way
Whistler, British Columbia Canada
Accommodation

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All perspectives 5.0 Mobility perspective 5.0
Excellent access


5.0 (out of 5)
Excellent access
Reviewed by: phillip
Date: Nov 18, 2012
Entrance
5 (out of 5) Excellent access
All doors for public are accessible; Entry door(s) wide enough for wheelchair; Power operated doors; Level pathway; Covered entrance; Clear signage.
Venue Pathway
5 (out of 5) Excellent access
All public pathways are accessible; Clear aisles which accommodate the width of a wheelchair; Turn around spaces at end of aisle for wheelchairs/strollers; Low counter at cashier; Well-lit pathways; Emergency management features in place to allow evacuation in the case of an emergency.
Main Function
5 (out of 5) Excellent access
All areas, aspects and features of the venue’s main function are accessible; For example: all tables in a restaurant are accessible and for a hotel all rooms are accessible.
Washrooms
5 (out of 5) Excellent access
Separate unisex (family) washroom; Screen walls instead of doors or power operated doors; No barriers or obstacles to sinks or toilets; three grab bars at each toilet; Easy open or power operated door(s); Accessible sink and accessories; No stored items inside washroom (e.g.: janitor supplies); Emergency call button in case of fall or help needed.
Customer Service
5 (out of 5) Excellent
Demonstrates knowledge, understanding and sensitivity towards the needs of people with disabilities in their venues; Staff appears to have received disability awareness training.
Final score: 5.0 (out of 5) - Excellent access
5.0 (out of 5)
Excellent access
Reviewed by: johns
Date: Aug 29, 2012
Entrance
5 (out of 5) Excellent access
All doors for public are accessible; Entry door(s) wide enough for wheelchair; Power operated doors; Level pathway; Covered entrance; Clear signage.
Venue Pathway
5 (out of 5) Excellent access
All public pathways are accessible; Clear aisles which accommodate the width of a wheelchair; Turn around spaces at end of aisle for wheelchairs/strollers; Low counter at cashier; Well-lit pathways; Emergency management features in place to allow evacuation in the case of an emergency.
Main Function
5 (out of 5) Excellent access
All areas, aspects and features of the venue’s main function are accessible; For example: all tables in a restaurant are accessible and for a hotel all rooms are accessible.
Washrooms
5 (out of 5) Excellent access
Separate unisex (family) washroom; Screen walls instead of doors or power operated doors; No barriers or obstacles to sinks or toilets; three grab bars at each toilet; Easy open or power operated door(s); Accessible sink and accessories; No stored items inside washroom (e.g.: janitor supplies); Emergency call button in case of fall or help needed.
Customer Service
0 (out of 5) Not applicable
Not applicable
Final score: 5.0 (out of 5) - Excellent access
5.0 (out of 5)
Excellent access
Reviewed by: johns
Date: Aug 2, 2012
Entrance
5 (out of 5) Excellent access
All doors for public are accessible; Entry door(s) wide enough for wheelchair; Power operated doors; Level pathway; Covered entrance; Clear signage.
Venue Pathway
5 (out of 5) Excellent access
All public pathways are accessible; Clear aisles which accommodate the width of a wheelchair; Turn around spaces at end of aisle for wheelchairs/strollers; Low counter at cashier; Well-lit pathways; Emergency management features in place to allow evacuation in the case of an emergency.
Main Function
5 (out of 5) Excellent access
All areas, aspects and features of the venue’s main function are accessible; For example: all tables in a restaurant are accessible and for a hotel all rooms are accessible.
Washrooms
5 (out of 5) Excellent access
Separate unisex (family) washroom; Screen walls instead of doors or power operated doors; No barriers or obstacles to sinks or toilets; three grab bars at each toilet; Easy open or power operated door(s); Accessible sink and accessories; No stored items inside washroom (e.g.: janitor supplies); Emergency call button in case of fall or help needed.
Customer Service
0 (out of 5) Not applicable
Not applicable
Final score: 5.0 (out of 5) - Excellent access

Reviews may contain errors, and may not be complete or current. Use and reliance at user's risk.

Additional Access Information Provided by planat Affiliates

Tourism Vancouver

Tourism Vancouver is committed to ensuring our 1000+ members have access to the Planat rating system to enable them to provide accurate and consistent accessibility information to visitors that may be visiting their place of business. Members of Tourism Vancouver are encouraged to utilize Planat’s Business Profile to showcase their accessibility features, demonstrate commitment to accessibility awareness and empower consumers to make informed decisions on the accessibility of their business.

With an estimated one in eight people worldwide living with a disability, disabled travellers now make up one of the fastest growing tourism markets. In North America alone, people with disabilities spend more than $13 billion each year on travel. Their biggest challenge - finding accessible travel destinations that will meet their special needs and heighten their travel experience.

About Our Venues

Tourism Vancouver has approximately 1,000 member businesses that range from retail locations, hotels, restaurants, visitor activities and attractions. These businesses are committed to ensuring that accessibility is a priority for individuals with mobility challenges, including seniors and those with disabilities.

Last edited: Thursday, August 8, 2013

Accessible Tourism Program - Legacy of 2010 Legacies Now

The 2010 Legacies Now Accessible Tourism Program (2007-2010) was transferred to the Rick Hansen Foundation in 2011 to continue efforts to promote accessibility and inclusion. Through 2010 Legacies Now and its partners a number of tourism-related BC businesses were accessibility rated from a mobility, hearing and sight perspective. To learn more about 2010 Legacies Now, visit www.2010andbeyond.ca. The Rick Hansen Foundation through its programs including planat™, continues to raise awareness of and promote accessibility and inclusion.

About Hilton Whistler Resort & Spa, Canada, British Columbia, Whistler, 4050 Whistler Way

Parking & Entrance ( 1 of 6 )

Accessible Parking Spaces

  • Is parking provided for customers? yes
  • Is there 1:100 designated spots 3.9 m wide on a level hard surface? yes

Path To Main Entrance

  • Is the path to main entrance 920 mm wide (1.5 m x 1.5 m turns), hard, and barrier free? yes
  • Are all hazards protected, or are there no hazards on the path to the main entrance? yes
  • Is the entrance easy to find or are there clear signs to direct customers? yes

Main Entrance

  • What is the nature of the accessible entrance? Entrance For All
  • Does the main entrance have 1.5 m 1.5 m landings at the top and bottom of any slope? yes

Door

  • Is the door easy to open? yes
  • Is the door at least 810 mm wide? yes

Public Areas ( 2 of 6 )

Dining Room

  • Is there a dining room? yes
  • Are paths to dining facilities 920 mm wide (1.5 m x 1.5 m turns) hard, level and barrier free and have a door that is 810 mm wide? yes
  • Are tables available and are they 730 mm high, 680 mm knee clearance, 750 mm wide and 480 mm deep? yes
  • Are there alternate formats for your menus? yes

Business Center

  • Is there a business center? yes
  • Are paths to the business center 920 mm wide (1.5 m x 1.5 m turns) hard, level and barrier free with 810 mm doors? yes
  • Are signs directing people to business centre clear if required? no
  • Are all hazards protected, or are there no hazards on the path to business centre? yes

Meeting Room & Recreation Areas ( 3 of 6 )

Meeting Room

  • Are there meeting rooms? yes
  • Are paths to meeting rooms 920 mm wide (1.5 m x 1.5 m turns) hard, level and barrier free, with 810 mm doors? yes
  • Are signs directing people to meeting room clear if required? no
  • Are all hazards protected, or are there no hazards on the path to meeting room? yes

Recreation Facilities

  • Are there recreation facilities? yes
  • Are paths to recreation facilities 920 mm wide (1.5 m x 1.5 m turns) hard, level and barrier free with 810 mm doors? yes
  • Are signs directing people to recreation facility clear if required? no
  • Are all hazards protected, or are there no hazards on the path to recreation facility? yes

Guest Rooms ( 4 of 6 )

Hallways & Pathways to Accessible Guestrooms

  • Are paths to guest rooms 920 mm wide (1.5 m x 1.5 m turns) hard, level and barrier free? yes
  • Are all hazards protected, or are there no hazards on the path to guest rooms? yes
  • Are signs directing people to guest rooms clear if required? no

Elevators to Accessible Guestrooms

  • Are elevators required to get to guest rooms? yes
  • Is the elevator 750 mm x 1200 mm with handrails? yes
  • Are there clear signs, also in Braille, at and inside the elevator? yes

Bedrooms

  • Is the accessible room within 10m of the elevator? yes
  • Is the guest room door at least 810 mm wide with a threshold less than 13 mm high? yes
  • Is the guest door easy to open and lock? yes
  • Is there clear floor space of 760 mm wide x 1370 mm beside bed? yes

Bathroom

  • Is the bathroom door 810 mm wide? yes
  • Is there 1.6 m x 1.5 m space inside the bathroom? yes
  • Is the sink 680 mm high, 750 mm wide and 1200 mm deep with easy to operate faucets? yes
  • Is the toilet between 400-460 mm high? yes
  • Is there 900 mm beside the toilet, 760 mm in front and a grab bar on the side wall? yes
  • Is there 750 mm clear space in front of the tub? yes
  • Are there handheld nozzles? yes
  • Is there a grab bar in the tub? yes

Public Washrooms ( 5 of 6 )

Public Washrooms

  • Is there a washroom available for the public? yes

External Door

  • Is the main door 810 mm wide, easy to open? yes
  • Is the stall door 760 mm wide, easy to open and lock handles? yes

General

  • Are there clear signs, also in Braille, outside the washroom? yes
  • Is there 1.6 m x 1.5 m space inside washroom with 900 mm beside the toilet, 760 mm in front of toilet? yes
  • Is the sink 680 mm high, 750 mm wide and 1200 mm deep with easily operated faucets? yes
  • Is the toilet height between 400-460 mm? yes
  • Is there at least 1 grab bar on the side wall? yes

Other Questions ( 6 of 6 )

Questions For Staff

  • Are there bed lifts available? *info only no
  • Are there transfer seats for the tub? *info only yes
  • Are there roll-in showers available? *info only yes
  • Are there alternate hearing communication formats available? yes
  • Are there alternate visual communication formats available? no
  • Do you have an accessible website? *info only no
  • Is staff given emergency training that adheres to BC fire codes? yes
  • Do you have flashing alarms? yes
  • Do you have inclusive hiring practices? *info only yes
  • Do you provide disability awareness training for staff? *info only yes

Last edited: Monday, October 7, 2013

Tourism Whistler

Tourism Whistler is the member-based marketing and sales organization representing Whistler, operating the Whistler Conference Centre, Whistler Golf Club, Whistler Visitor Centre, as well as 1.800.WHISTLER and whistler.com - Whistler's official source for visitor bookings and information. As the convention and visitors bureau for the Resort Municipality of Whistler, Tourism Whistler represents more than 7,000 members who own, manage and operate properties or businesses on resort lands including hotels, restaurants, activity operators and retail shops.

About Whistler, British Columbia, Canada

Accessibility information is available via the Resort Municipality of Whistler (RMOW) website.

www.whistler.ca/accessibility

The RMOW promotes accessibility to all residents and visitors regardless of their abilities through the development of policies, procedures and practices. The Resort Municipality of Whistler is developing a strategy to become a more accessible and inclusive resort community, a recommendation of Whistler 2020's Health and Social Task Force.

As the Host Mountain Resort for the 2010 Olympic and Paralympic Winter Games, Whistler has recently improved its accessibility in all areas. The Paralympics brought athletes from all over the world to Whistler and it was crucial that they be able to have a barrier-free experience. Many of the major barriers within the village have since been addressed; however it can still be difficult to determine the best access into the village.

The solution was to create an Access Whistler Map, for users to locate ramps up to the concourse levels, entrances to shops, restaurants and hotels. The Accessibility Map facilitates the accessible movement of people through the village, through particular buildings, to the mountain and into the trail network system. It was developed with the premise of providing as much useful information to empower the best decision-making for people of all abilities.

http://www.whistler.ca/sites/default/files/related/final_-rmow-access_whistler_map.pdf

Today, the resort offers activities to suit every taste and level of ability, and is accessible to all residents and visitors.

Last edited: Thursday, October 10, 2013